Privacy Policy for SMS Communication
Effective Date: 11/19/2024
East End Midwifery Services, PLLC (referred to as “we”, “us”, or “our”) values the privacy of our users and customers. This Privacy Policy explains how we collect, use, share, and protect your personal information when you engage in SMS communications with us.
1. Information We Collect
When you opt-in to receive SMS messages from us, we may collect the following information:
- Phone number: The mobile number you provide to us for SMS communication.
- Message content: Any messages sent between you and us, including your responses.
2. How We Use Your Information
We use the information we collect from SMS communications for the following purposes:
- To send you SMS messages: We may send you marketing, transactional, or customer service-related messages, such as order confirmations, promotions, reminders, or updates.
- To respond to your inquiries: If you contact us through SMS, we may use the information to address your questions or concerns.
3. Consent to Receive SMS
By opting in to receive SMS communications from us, you consent to receive text messages from us at the mobile number you provide. These messages may be sent using automated technology. Standard messaging and data rates may apply.
- Opt-in: To opt in, you provide verbal consent to Michele H. Liot, CNM who will be using the business number to interact via SMS
- Opt-out: You can opt out of receiving SMS messages at any time by informing Michele H. Liot, CNM that you do not consent to this form of communication.
4. Sharing Your Information
We will not sell, rent, or share your personal information with third parties for their own marketing purposes. However, we may share your information in the following circumstances:
- Service providers: We may share your phone number with third-party service providers that help us deliver SMS messages or provide related services (e.g., SMS platform providers, customer support services).
- Legal compliance: We may disclose your information if required by law, regulation, legal process, or governmental request.
5. Data Security
We take reasonable measures to protect the personal information we collect through SMS communication. However, please be aware that no data transmission over the internet or mobile network can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee the security of any data you transmit to us.
6. Data Retention
We will retain your phone number and message data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal obligations and resolve disputes.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You may request a copy of the information we hold about you.
- Correction: You may request that we correct any inaccuracies in the information we hold.
- Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
- Opt-out: You have the right to opt-out of receiving further SMS messages by informing Michele H. Liot, CNM that you would no longer like to be contacted via SMS
To exercise your rights, please contact us using the information below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the “Effective Date” at the top of this page. Your continued use of our SMS services after such changes will constitute your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our SMS communications, please contact us at:
- Email: michele@eastendmidwiferyservices.com
- Phone: 631 729 0434
Mailing Address: 9 Oak Drive, Sag Harbor, NY 11963